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🔒 Privacy policy - SR2 Groupe Énergies

 

Last update: September 2025

SR2 Groupe Énergies ("we", "us", "our") is committed to protecting your personal information in accordance with Quebec's Bill 25 and best privacy practices.

Company address:
45 rue Arboit, L'Assomption (Québec), J5W 4P3

1. Information collected

We may collect and process the following information:

  • Contact details: name, postal address, e-mail address, telephone number.
  • Order information: product quantity, delivery address, payment preferences.
  • Payment information: Payments are processed by Moneris. We never store your complete credit card information.
  • Technical data: cookies, IP address, browser information, browsing statistics.

2. Purpose of collection

Your personal information is used solely for :

  • Process and deliver your orders.
  • Manage invoicing and payments.
  • Communicate with you (order confirmation, customer service).
  • To improve our services and our website.
  • Meet our legal obligations.
  • With your consent: marketing, promotions, newsletters.

3. Consent

  • Essential cookies are necessary for the operation of the site.
  • Analysis (statistical) and marketing cookies are only activated with your explicit consent (cookie banner in compliance with Law 25).
  • You can withdraw your consent at any time via the Privacy Preferences section.

4. Communication of information

We do not sell or rent your data.
Your information may be shared only with :

  • Our payment partners.
  • Our IT and hosting service providers.
  • Government authorities, if required by law.

5. Retention of information

  • Your information is kept only as long as necessary for the intended purpose.
  • Certain data (invoicing, transactions) may be kept longer in order to comply with legal and tax obligations.

6. Security

We apply technical and organizational security measures to protect your information against loss, unauthorized access, disclosure or misuse.

7. Your rights

In accordance with Law 25, you have the right to :

  • Access your personal information.
  • Request their rectification.
  • Withdraw your consent to the use of certain information.
  • Request the deletion of your information, unless we are required by law to retain it.

8. Privacy Officer

If you have any questions or would like to request access or rectification, please contact our Privacy Officer:

Name: Privacy Officer
E-mail: info@sr2energies.ca